Withdrawal request
Under EU law, you benefit from a 14-day withdrawal right for most purchases made online. Use the form below to submit your request. Please note that bespoke offers and online offers for which the download was initiated are exempt from withdrawal rights.
This channel is exclusively reserved for purchase withdrawal requests, requests outside of this scope will be ignored. For regular inquiries, please use this form.
By submitting this form, you consent to the storing of your information to follow up on your request. You can access and request the deletion of your information. Information that is no longer is in use will be deleted quarterly. For more details: privacy policy.